Legal
Privacy Policy
How we collect, use and protect your personal data.
1. Who we are
Branded Merch of 18 Love Lane, Liverpool, L3 7DD is the data controller for personal data collected through this website. You can contact us by email at Brandedmerchuk@gmail.com, by phone on +44 7304 193249, or by post at 18 Love Lane, Liverpool, L3 7DD.
2. What data we collect
We collect the details you submit through our enquiry form (name, email, phone, subject and message), and basic technical data such as IP address, browser type and pages visited.
3. How we use your data
We use your data to respond to enquiries, prepare quotes, fulfil orders, keep records for tax purposes and — where you have opted in — send occasional updates about our products and services.
4. Lawful basis
We rely on legitimate interests for responding to enquiries, contract performance for orders, consent for marketing communications and legal obligation for accounting records.
5. Cookies
We use essential cookies to run the site and optional analytics cookies to understand how visitors use it. You can change your choice at any time by clearing site data in your browser.
6. Sharing your data
We share data only with suppliers who help deliver our service — for example couriers, print partners, hosting and email providers. We never sell your data.
7. How long we keep it
Enquiry records are kept for 12 months. Order and accounting records are kept for 6 years as required by UK tax law.
8. Your rights
You may request access, correction, deletion, restriction or portability of your data, and object to processing. Contact us at the details above to exercise these rights.
9. Complaints
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO), the UK data protection authority.
10. Changes to this policy
We may update this policy from time to time; the latest version will always be published on this page. Last updated: 21 September 2026.